Effective Date: September 4, 2026
Fides Electronics Pvt Ltd ("Fides Electronics", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Fides Electronics collects, uses, stores, processes, and protects your information when you use our website, services, and Fides Electronics mobile application ("App").
The App provides digital visiting-card services that allow users to create and share digital visiting cards, scan physical visiting cards, exchange business contact information, create contacts, save contacts to their device, and add photographs to their digital visiting cards.
By accessing our website or using our App and services, you agree to the practices described in this Privacy Policy.
We may collect different types of information depending on how you interact with our website, services, and mobile application.
When you use our website or services, you may provide information including:
Name
Email address
Mobile/telephone number
Billing and shipping address
Company or organisation name
Job title/designation
Username and login information
Information submitted through contact forms
Information provided when requesting support
Information provided when placing an order
Information provided when registering for an account
Any other information you voluntarily provide to us
When you purchase products or services through our website, we may collect information necessary to process and fulfil your order, including:
Customer name
Contact details
Billing information
Shipping/delivery address
Order details
Product or service information
Transaction details
Payment-related information provided through our payment service providers
Payment transactions may be processed by third-party payment service providers. We do not need to store or have direct access to your complete payment card information where the payment is processed directly by the payment provider.
We may also collect information relating to customer enquiries, returns, refunds, warranty requests, and service requests.
The Fides Electronics App uses mobile-number-based authentication and OTP (One-Time Password) login.
When you register for or use the App, we may collect:
Mobile/phone number
Name
Email address, where provided
OTP authentication information
Company or organization name
Job title/designation
Business contact information
Profile photograph
Information that you choose to add to your digital visiting card
Your phone number is used for account registration, authentication, and login to the App.
The Fides Electronics App allows users to create, manage, share, and exchange digital visiting cards.
Information that you choose to add to your digital visiting card may include:
Name
Company name
Job title/designation
Phone number
Email address
Business address
Website
Social media information
Profile photograph
Company information
Other professional or business information that you voluntarily provide
You control the information that you choose to add to your digital visiting card.
When you choose to exchange or share your digital visiting card with another person, the information contained in the card may be made available to that person.
The App allows users to scan physical visiting cards using the device camera.
When you choose to scan a visiting card, the App may process information visible on the card, such as:
Name
Company name
Job title
Phone number
Email address
Business address
Website
Other business contact information
The information extracted from the physical visiting card may be used to create a contact record within the App and allow you to save the contact to your device.
The scanned information is used to provide the visiting-card and contact-management functionality requested by you.
The App may request access to your device camera when you choose to use features such as:
Scanning a physical visiting card
Taking a photograph for your digital visiting card
Capturing an image for a supported App feature
Camera access is requested when the relevant feature is being used.
We do not access your camera continuously or when the camera-related feature is not being used.
The App may request access to photographs or files on your device when you choose to select or upload a photograph for your digital visiting card or another supported feature.
We only access photographs or files that you select or provide through the relevant App functionality, subject to the permissions provided by your device.
Photographs that you choose to upload as part of your digital visiting card may be stored on our servers so that they can be displayed as part of your digital visiting card and made available when you choose to share your card.
The App allows users to create and save contact information received through digital visiting-card exchanges.
When you receive another user's visiting-card information, the App may allow you to create a contact within the App and save that contact to your device's contacts.
The App does not upload your existing phone contacts to Fides Electronics servers for this functionality.
Contact information may include:
Name
Phone number
Email address
Company name
Job title
Business address
Other information contained in the exchanged visiting card
Contacts are used to provide the contact creation and saving functionality requested by you.
If you allow notifications, the App may send notifications relating to:
Visiting-card exchanges
Contact exchanges
Account activity
Service-related information
Important App updates
Security-related notifications
You can enable or disable notifications through your device settings.
The App may use Google Firebase Analytics to understand how users interact with the App, improve functionality, measure performance, and identify usage trends.
The App may use Firebase Crashlytics to identify crashes, errors, and technical problems and to improve the stability and reliability of the App.
These services may collect certain technical, usage, device, and diagnostic information in accordance with their respective services and applicable privacy requirements.
We use this information for purposes including:
Understanding App usage
Improving App functionality
Diagnosing technical problems
Detecting and fixing crashes
Improving App performance
Maintaining security and reliability
When you access our website or use our App, certain technical information may be automatically collected.
This may include:
IP address
Device type and model
Operating system and version
App version
Browser type and version
Device identifiers where permitted
Date and time of access
App usage information
Crash and diagnostic information
Technical information required to operate and secure our services
Some of this information may be collected through services such as Google Firebase Analytics and Firebase Crashlytics.
Our website may use cookies and similar technologies to:
Enable website functionality
Remember preferences
Understand website usage
Improve user experience
Analyse traffic
Improve our services
Support security
You may be able to control or disable cookies through your browser settings. Some website functionality may not work properly if cookies are disabled.
We may use the information we collect to:
Create and manage user accounts
Authenticate users through OTP
Process and fulfil website orders
Process payments through payment service providers
Deliver products and services
Provide customer support
Respond to enquiries
Process returns, refunds, and warranty requests
Create and manage digital visiting cards
Scan and process physical visiting cards
Create contact records
Allow users to exchange digital visiting-card information
Allow users to save exchanged contacts to their device
Store and display photographs uploaded by users
Send notifications
Analyse App usage
Diagnose and fix App crashes and technical problems
Maintain and improve our website and App
Monitor and improve performance
Detect and prevent fraud, misuse, and security incidents
Troubleshoot technical problems
Comply with applicable laws and legal obligations
We do not sell your personal information.
We may share information in the following circumstances:
The purpose of the digital visiting-card functionality is to allow users to exchange business and contact information.
When you choose to share your digital visiting card, the information contained in the card may be provided to the recipient.
You should only include information in your digital visiting card that you are comfortable sharing.
We may use trusted third-party service providers to help operate our website, App, and services.
These may include providers for:
Cloud hosting
Data storage
Payment processing
Authentication
Notifications
Analytics
Crash reporting
Security
Website services
Delivery and shipping
Customer support
Technical infrastructure
These service providers may process information on our behalf and are expected to protect the information and use it only for the services they provide.
We may disclose information where required by applicable law, regulation, court order, legal process, or valid request from a government or law-enforcement authority.
If Fides Electronics is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable privacy requirements.
Payments made through our website may be processed by third-party payment gateways or payment service providers.
Payment providers may collect and process payment information according to their own privacy policies and terms.
Where payment information is processed directly by a third-party payment provider, Fides Electronics does not intentionally store your complete payment card details on its own systems.
We take reasonable technical and organisational measures to protect personal information from unauthorised access, alteration, disclosure, loss, misuse, or destruction.
Security measures may include:
Secure server infrastructure
Encryption during transmission
Access controls
Authentication mechanisms
Security monitoring
Regular maintenance and updates
However, no internet-based service or electronic storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to:
Provide our website, App, and services
Maintain your account
Fulfil orders and service requests
Provide customer support
Maintain security
Resolve disputes
Comply with legal and regulatory requirements
When information is no longer required, it may be deleted or securely disposed of in accordance with our retention practices and applicable law.
If you create an account on the Fides Electronics App, you may request deletion of your account and associated personal information.
Account deletion may result in deletion of information associated with your account, including your digital visiting card, profile information, photographs, and other account information, subject to information that we are legally required or permitted to retain.
You may request account or data deletion by contacting us using the contact information provided in this Privacy Policy or through an account deletion facility provided within the App, where available.
We may retain limited information where necessary for legal compliance, fraud prevention, security, dispute resolution, or other legitimate legal purposes.
Depending on applicable law, you may have rights relating to your personal information, including:
Requesting access to your personal information
Requesting correction of inaccurate information
Requesting deletion of your information
Requesting information about how your data is processed
Withdrawing certain permissions
Opting out of promotional communications
You can manage App permissions such as:
Camera
Photos/storage
Notifications
through your device settings.
We may send service-related communications necessary to operate your account or provide our services.
Where permitted by applicable law, we may also send promotional communications.
You may opt out of promotional communications by following the unsubscribe instructions provided in the communication or by contacting us.
Opting out of promotional communications will not prevent us from sending important service, security, transaction, or account-related communications.
Our website and App may use third-party services for functions such as:
Payment processing
OTP authentication
Cloud storage
Notifications
Analytics
Crash reporting
Security
Hosting
Delivery and shipping
These third-party services may process information according to their own privacy policies and applicable requirements.
The App currently uses services provided by Google Firebase, including Firebase Analytics and Firebase Crashlytics.
Our website and App are not intended for children where use of the service is prohibited by applicable law.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
Your information may be processed or stored in India or other countries where Fides Electronics or our service providers operate.
Where information is transferred internationally, we take reasonable measures to protect the information in accordance with applicable data protection requirements.
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the Effective Date at the beginning of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.
If you have questions, concerns, privacy requests, or wish to request account or data deletion, please contact us:
Fides Electronics Pvt Ltd
Tulasi House, SFHS Area
Radial Road, Nandini Layout
Bangalore – 560096
India
Email: info@fideselectronics.com
Phone: +91 9535421101
Website: https://fideselectronics.net